FAQ

We offer standard and express shipping. Standard shipping within Pakistan typically takes 3-5 business days. Express shipping arrives within 1-2 business days. International shipping times vary between 7-14 business days depending on the destination.

Yes. Once your order has been dispatched, you will receive an email containing a tracking number. You can also visit our Track Order page and enter your order details to view real-time updates.

Yes, Mystique ships to over 150 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your exact location.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Customized or made-to-order pieces are final sale and cannot be returned.

To initiate a return, please contact our concierge team via our Contact Us page with your order number. We will provide you with a return authorization and a prepaid shipping label.

We provide a detailed size guide on every product page. If you are between sizes or need specific measurements, our styling team is available to assist you. Simply reach out via our contact page.

Yes. Mystique is committed to ethical production. We partner with artisans who follow sustainable practices, and we prioritize zero-waste cutting and organic fabrics in our collections.